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Understanding Check-in Radius

Learn how GPS radius affects staff check-ins and what settings work best

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What is Check-in Radius?

The check-in radius defines how close a staff member must be to a location's GPS coordinates before they can successfully check in. This ensures staff are physically present at the location.

How It Works


  • When you create a location, you set GPS coordinates (latitude and longitude)

  • The radius creates a circular boundary around those coordinates

  • Staff must be within this boundary to check in

  • The staff app shows whether they are inside or outside the boundary

    • Recommended Radius Settings

    | Scenario | Recommended Radius | Why |
    |----------|-------------------|-----|
    | Small rooms/offices | 10-20m | High precision needed |
    | Building entrances | 20-30m | Account for doorways |
    | Large buildings | 50-100m | Poor GPS indoors |
    | Outdoor areas | 30-50m | Good GPS signal |
    | Campus/compound | 100-200m | Multiple entry points |

    Troubleshooting GPS Issues

    Staff can't check in even when at location:

  • Increase the radius to 50-100m

  • Ensure the location coordinates are accurate

  • Check if the building has thick walls affecting GPS

  • Staff should enable high-accuracy GPS mode

    • Staff checking in from wrong locations:

  • Decrease the radius

  • Verify the coordinates are correct

  • Review check-in photos for verification

    • Best Practices


  • Test each location - Have someone physically visit and test check-in

  • Start larger, then reduce - Begin with a 50m radius and decrease if needed

  • Account for GPS drift - GPS accuracy varies; outdoor is typically 3-5m, indoor can be 10-50m

  • Use QR codes as backup - QR codes at locations provide additional verification

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