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Staff Management

Understanding Staff Permissions

Learn about different access levels and what each role can do

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Staff Roles and Permissions

Rounds has different permission levels to control what each user can access and do.

Role Types

Staff
The default role for frontline workers.

Can:

  • View assigned schedules

  • Perform check-ins at assigned locations

  • View their own submission history

  • Update their profile
  • Cannot:

  • Access admin dashboard

  • View other staff's data

  • Modify schedules or locations

  • View reports
  • ---

    Supervisor
    For team leads and shift managers.

    Can do everything Staff can, plus:

  • View team members' schedules and submissions

  • Receive escalation notifications

  • Access limited reports for their team

  • Review and acknowledge missed check-ins
  • Cannot:

  • Create or modify schedules

  • Add locations or checklists

  • Manage billing
  • ---

    Admin
    For facility managers and operations leads.

    Can do everything Supervisor can, plus:

  • Full access to admin dashboard

  • Create and manage schedules, locations, checklists

  • Add and manage staff

  • View all reports and analytics

  • Export data
  • Cannot:

  • Manage billing and subscription

  • Delete tenant data

  • Manage other admins
  • ---

    Owner
    The account owner (typically who created the account).

    Full access including:

  • Everything Admin can do

  • Billing and subscription management

  • Add/remove Admin users

  • Transfer ownership

  • Delete account
  • Changing Roles

    To change a user's role:

  • Go to Users

  • Find and click on the user

  • Edit their Role field

  • Save changes
  • Note: Only Owners can promote users to Admin.

    Best Practices


  • Give minimum necessary access

  • Review permissions periodically

  • Document who has admin access

  • Use Supervisor role for team leads
  • permissions
    roles
    access
    security

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