Setting Up Notifications

Notification Overview

Rounds can send notifications via email, SMS, and push notifications to keep you informed about important events.

Missed Check-in Alerts
Sent when a scheduled check-in is not completed on time.

Configure grace period (e.g., alert after 15 minutes late)

Choose recipients (admins, supervisors, or custom)

Set quiet hours to avoid overnight alerts

Submission Notifications
Sent when staff complete check-ins.

Useful for supervisors monitoring teams

Can filter to only alert on issues/failures

Include submission summary in notification

Administrative Alerts
System notifications about:

New staff registrations

Location changes

Schedule modifications

Go to Settings > Notifications

Choose which events trigger notifications

Select delivery channels (email, SMS, push)

Configure recipients and schedules

Set quiet hours if needed

Don't over-notify - Alert fatigue leads to ignored notifications

Use escalation - Notify supervisor first, then manager if unresolved

Set appropriate timing - Allow reasonable grace periods

Review regularly - Adjust based on what's useful

Not receiving notifications:

Check spam/junk folders

Verify email/phone number is correct

Ensure notification channel is enabled

Check quiet hours settings